Student Laptop Troubleshooting

Student Help Desk 
(new September 21, 2020)

Students facing school-related technology issues may receive assistance by call, email or live chat.

PHONE:   (866) 552-0486

LIVE CHAT:https://support.customms.com

EMAIL:     studenthelpdesk@springfieldpublicschools.com






If you are having trouble with your laptop
try these troubleshooting tips:
  


Student Laptop Trouble Shooting.pdf


Here is a link to a video on the SPS Facebook page that may also be helpful to get your computer up and running.                                             

 How to Connect to Home WiFi